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	<title>LiveTime Blogs &#187; Labs</title>
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	<link>http://blogs.livetime.com</link>
	<description>On-Premise &#38; SaaS ITSM Service Management and Service Desk</description>
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		<title>Compiling Postgres 64 bit for Solaris x86 with Solaris Studio</title>
		<link>http://blogs.livetime.com/compiling-postgres-64-bit-for-solaris-x86-with-solaris-studio/</link>
		<comments>http://blogs.livetime.com/compiling-postgres-64-bit-for-solaris-x86-with-solaris-studio/#comments</comments>
		<pubDate>Fri, 19 Aug 2011 16:07:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Labs]]></category>
		<category><![CDATA[64 bit]]></category>
		<category><![CDATA[compiling]]></category>
		<category><![CDATA[oracle]]></category>
		<category><![CDATA[postgres]]></category>
		<category><![CDATA[solaris]]></category>
		<category><![CDATA[solaris studio]]></category>
		<category><![CDATA[SPARC]]></category>
		<category><![CDATA[sun studio]]></category>
		<category><![CDATA[x86]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1662</guid>
		<description><![CDATA[Creating optimized Postgres binaries for Solaris is essential in squeezing every last ounce of performance out of your system. Rather than using generic GCC compilers we tend to focus on using highly specialized and optmized Solaris Studio compilers from Oracle. The latest versions are highly tuned for multi-core operation and can make a big impact on performance for heavily loaded servers.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/compiling-postgres-64-bit-for-solaris-x86-with-solaris-studio/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Improving LiveTime Performance with Tomcat 7.0</title>
		<link>http://blogs.livetime.com/improving-livetime-performance-with-tomcat-7-0/</link>
		<comments>http://blogs.livetime.com/improving-livetime-performance-with-tomcat-7-0/#comments</comments>
		<pubDate>Fri, 20 May 2011 17:48:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Labs]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[bots]]></category>
		<category><![CDATA[crawlers]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[search engines]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[tomcat 7]]></category>
		<category><![CDATA[tuning]]></category>
		<category><![CDATA[valves]]></category>
		<category><![CDATA[web service desk]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1588</guid>
		<description><![CDATA[LiveTime 6.5 now ships preconfigured with Tomcat 7.0. One of the great advantages of Tomcat 7.0 is that it has been well tuned for performance already (also supporting the new Servlet 3.0 specification and asynchronous request processing) and can cope with thousands of users very easily.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/improving-livetime-performance-with-tomcat-7-0/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Geo Location Cloud Service and ITIL Service Management</title>
		<link>http://blogs.livetime.com/geo-location-cloud-service-and-itil-service-management/</link>
		<comments>http://blogs.livetime.com/geo-location-cloud-service-and-itil-service-management/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 14:00:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[cloud service]]></category>
		<category><![CDATA[geo cloud]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[service management]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=455</guid>
		<description><![CDATA[LiveTime's new Geo Location Cloud Service offers a glimpse into LiveTime's new value added services for its ITIL Service Management products. This is the first of several new services aimed at leveraging the number of LiveTime instances around the world as well as the unique nature of LiveTime and its ability to consume web services. All services are provided free of charge under existing service contracts and will continue to grow with every new release of LiveTime. ]]></description>
		<wfw:commentRss>http://blogs.livetime.com/geo-location-cloud-service-and-itil-service-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>LiveTime 6.1 and the next generation of ITSM</title>
		<link>http://blogs.livetime.com/livetime-6-1-and-the-next-generation-of-itsm/</link>
		<comments>http://blogs.livetime.com/livetime-6-1-and-the-next-generation-of-itsm/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 17:32:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Labs]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Newsletter]]></category>
		<category><![CDATA[11 processes]]></category>
		<category><![CDATA[6.1]]></category>
		<category><![CDATA[admin]]></category>
		<category><![CDATA[deployment management]]></category>
		<category><![CDATA[financial management]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[HTML5]]></category>
		<category><![CDATA[ITIL]]></category>
		<category><![CDATA[itil v3]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[release management]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[service management]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1305</guid>
		<description><![CDATA[Due to the monumental undertaking that the v7.0 release represents for LiveTime, being an architectural change to build a new ITSM platform for our future service management offerings, some of the "Look and Feel" changes have been brought forward into v6.1. This release (v6.1) is a point release in name only as it contains over 300 change requests, nearly 200 of which have come from end users.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/livetime-6-1-and-the-next-generation-of-itsm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Performance, Scalability and ITSM</title>
		<link>http://blogs.livetime.com/performance-scalability-and-itsm/</link>
		<comments>http://blogs.livetime.com/performance-scalability-and-itsm/#comments</comments>
		<pubDate>Tue, 18 May 2010 18:18:34 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[ajax]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[conversational]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[j2ee]]></category>
		<category><![CDATA[livetime saas]]></category>
		<category><![CDATA[multi-tiered]]></category>
		<category><![CDATA[mvc]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[nTier]]></category>
		<category><![CDATA[ORM]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[saas]]></category>
		<category><![CDATA[scalability]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[service management]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1233</guid>
		<description><![CDATA[People often ask us why LiveTime is so much faster than any other ITSM, Service Desk or Help Desk application. On the surface it sounds like a really simple question. However there are many factors that contribute to the overall performance of an application. If we remove hardware from the equation, which will make nearly any application faster, we can focus on 3 key factors, architecture, design and technology. Lets take a look at each on of these in turn.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/performance-scalability-and-itsm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Open Standards, HTML5 and the Future of ITSM</title>
		<link>http://blogs.livetime.com/open-standards-html5-and-the-future-of-itsm/</link>
		<comments>http://blogs.livetime.com/open-standards-html5-and-the-future-of-itsm/#comments</comments>
		<pubDate>Thu, 18 Mar 2010 19:04:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Newsletter]]></category>
		<category><![CDATA[cloud platform]]></category>
		<category><![CDATA[CSS3]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[HTML5]]></category>
		<category><![CDATA[html5 incident management]]></category>
		<category><![CDATA[IE6]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[itsm futures]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[open standards]]></category>
		<category><![CDATA[Safari]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[silverlight itsm]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1099</guid>
		<description><![CDATA[LiveTime has always been a pioneer in pushing open standards in the Enterprise. Not only are there demonstrable benefits from the customer perspective, most of which are self evident, such as interoperability and vendor neutrality, but there are also significant benefits from the perspective of the software vendor.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/open-standards-html5-and-the-future-of-itsm/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Enterprise Service Desk Software and Scripting Languages</title>
		<link>http://blogs.livetime.com/enterprise-service-desk-software-and-scripting-languages/</link>
		<comments>http://blogs.livetime.com/enterprise-service-desk-software-and-scripting-languages/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 23:57:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[admin]]></category>
		<category><![CDATA[enterprise]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[j2ee]]></category>
		<category><![CDATA[java]]></category>
		<category><![CDATA[jdbc]]></category>
		<category><![CDATA[mvc]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[perl]]></category>
		<category><![CDATA[PHP]]></category>
		<category><![CDATA[scalability]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[soa]]></category>
		<category><![CDATA[web 2.0]]></category>
		<category><![CDATA[web services]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=800</guid>
		<description><![CDATA[Many Help Desk and Service Desk applications claim to be enterprise ready, although they fail scale or integrate with most open standard interfaces and services now widely used across the majority of organizations. The following contrasts PHP (Hypertext Preprocessor) and Perl scripted applications claim of being enterprise ready compared to a tiered application server model.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/enterprise-service-desk-software-and-scripting-languages/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Virtualizing ITIL Service Management</title>
		<link>http://blogs.livetime.com/virtualizing-itil-service-management/</link>
		<comments>http://blogs.livetime.com/virtualizing-itil-service-management/#comments</comments>
		<pubDate>Wed, 24 Jun 2009 19:09:32 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[jeos]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[ovf]]></category>
		<category><![CDATA[saas]]></category>
		<category><![CDATA[service management]]></category>
		<category><![CDATA[virtual appliance]]></category>
		<category><![CDATA[virtualization]]></category>
		<category><![CDATA[vmware]]></category>
		<category><![CDATA[web based]]></category>
		<category><![CDATA[xenserver]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=604</guid>
		<description><![CDATA[One of the major growth trends in IT over the last few years has been the virtualization of the data center. This virtualization provides obvious cost benefits by consolidating and maximizing the CPU utilization of the hardware. This area, while currently dominated by VMware, is being challenged recently by Citrix with their new XenServer product line. ]]></description>
		<wfw:commentRss>http://blogs.livetime.com/virtualizing-itil-service-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Hidden Costs of ITIL Service Management</title>
		<link>http://blogs.livetime.com/the-hidden-costs-of-itil-service-management/</link>
		<comments>http://blogs.livetime.com/the-hidden-costs-of-itil-service-management/#comments</comments>
		<pubDate>Mon, 01 Jun 2009 19:03:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[admin]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[consulting]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[itil cost charging]]></category>
		<category><![CDATA[itil no charging]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[knowledge management]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[open standards]]></category>
		<category><![CDATA[pricing]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[service management]]></category>
		<category><![CDATA[tco]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=490</guid>
		<description><![CDATA[As the global economy continues to challenge businesses, more and more organizations are understandably looking closely at their bottom lines and searching for ways to decrease costs and increase efficiencies. Nowhere is this more important than in the front line of customer service and support.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/the-hidden-costs-of-itil-service-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Single Sign On (SSO) with LiveTime Service Manager</title>
		<link>http://blogs.livetime.com/single-sign-on-with-livetime-service-manager/</link>
		<comments>http://blogs.livetime.com/single-sign-on-with-livetime-service-manager/#comments</comments>
		<pubDate>Fri, 10 Apr 2009 19:54:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Labs]]></category>
		<category><![CDATA[base64]]></category>
		<category><![CDATA[CBC]]></category>
		<category><![CDATA[DES]]></category>
		<category><![CDATA[encryption]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[identity management]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[service management]]></category>
		<category><![CDATA[single sign on]]></category>
		<category><![CDATA[sso]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=252</guid>
		<description><![CDATA[An undocumented feature of LiveTime 5.5.2 provides integration into single signon environments and identity management servers. This allows authenticated users to by-pass the login page and land directly into the request queue. Understanding how to setup this feature is the topic of this article.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/single-sign-on-with-livetime-service-manager/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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