ITSM price negotiations in action
Since many of our customers have faced this situation before when comparing garden variety ticketing systems to complete help desks and full service management products we thought we would post this amusing video. Take particular note how the gentleman in the restaurant compares a filet with the tacos on the street corner.
June 2nd, 2009 in
ITIL, News | tags: help desk, ITIL, itsm, service desk, service management, ticketing