LiveTime and ITIL best practices training

    

LiveTime ITIL training

LiveTime’s two-day Service Management Essentials training course focuses on ITIL (Information Technology Infrastructure Library) best practice as it relates to LiveTime. It also provides an in-depth look at the Administrator interface and gives users a greater understanding of how LiveTime integrates with authentication servers and asset management tools. 

The major benefit in attending this training session includes the ability to workshop current issues with LiveTime personnel and also share your experience with other individuals and organizations. 

For those thinking about achieving more with LiveTime Service Manager or Help Desk, here is what some other attendees have had to say about the training session:

“I was very impressed with how the courseware was catered to our corporate environment”. Adam Bonadonna, ECC

“Highly recommend this as required training for all LiveTime users”. Matt Laux, ECC

“WOW! There is a lot going on here. Great product”. Andrew Mercantini, Ravago Shared Services

For more information about LiveTime training and the current syllabus please visit the LiveTime training section on the main web site.