Quick Calls in LiveTime 5.5

Users may wonder where the Quick Call button has moved to as it is no longer visible after assigning the Customer to the Request, and the Add button is now in its place.

Quick Calls

After Customer details are assigned to the Request, a Quick Call can be easily created without searching and selecting an Item, by using the Next button to move to the Details tab. Then within the Request Type drop-down options, anything listed below the dashed line is a Quick Call Template. 

These Quick Calls are context sensitive in that only Quick Calls related to the selected Item or Item’s for the request are shown. If your Quick Call does not specify an Item then they are considered global and work across all requests.