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	<title>LiveTime Blogs &#187; best practices</title>
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	<description>On-Premise &#38; SaaS ITSM Service Management and Service Desk</description>
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		<title>Capital G designs Service Desk around ITIL business  processes</title>
		<link>http://blogs.livetime.com/capital-g-designs-service-desk-around-itil-business-processes/</link>
		<comments>http://blogs.livetime.com/capital-g-designs-service-desk-around-itil-business-processes/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 19:03:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
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		<category><![CDATA[best practices]]></category>
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		<category><![CDATA[ITIL 3]]></category>
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		<category><![CDATA[novell service desk]]></category>
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		<description><![CDATA[Capital G Limited, financial service specialists, has built its reputation on providing superior rates and quality service. Capital G tailor services and products to clients’ specific savings and borrowing needs, offering savings and deposit products in both Bermuda and US currencies.]]></description>
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		<title>Code Quality and Release Cycles</title>
		<link>http://blogs.livetime.com/code-quality-and-release-cycles/</link>
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		<pubDate>Tue, 31 Mar 2009 23:14:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Labs]]></category>
		<category><![CDATA[best practices]]></category>
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		<description><![CDATA[Our code quality takes precedence over everything and we do not ship to specific time-lines, but rather software quality. Whilst we understand people don't like to wait for fixes to broken functionality or minor changes, we would rather wait, than make the system unstable for other users.]]></description>
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