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	<title>LiveTime Blogs &#187; Configuration Item</title>
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	<link>http://blogs.livetime.com</link>
	<description>Open Standards ITIL Service Management, Help Desk and Service Desk</description>
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		<title>Setting up Federated CMDB Datasources with LiveTime ITSM</title>
		<link>http://blogs.livetime.com/setting-up-federated-cmdb-datasources-with-livetime-itsm/</link>
		<comments>http://blogs.livetime.com/setting-up-federated-cmdb-datasources-with-livetime-itsm/#comments</comments>
		<pubDate>Wed, 14 Apr 2010 00:02:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Newsletter]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[asset management integration]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[configuration management]]></category>
		<category><![CDATA[Federated]]></category>
		<category><![CDATA[federated cmdb]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[loginventory]]></category>
		<category><![CDATA[zenworks]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1147</guid>
		<description><![CDATA[The LiveTime Asset Management Integration Engine (AMIE) enables enterprises to quickly and easily synchronize with one or more third party asset management systems. Using XML descriptor files embedded within the LiveTime application, AMIE is able to connect to a foreign host and transfer any type of Asset Management data into LiveTime’s Configuration Management Database (CMDB).]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Asset Management Integration Engine (AMIE) – Part 2</title>
		<link>http://blogs.livetime.com/asset-management-integration-engine-amie-%e2%80%93-part-2/</link>
		<comments>http://blogs.livetime.com/asset-management-integration-engine-amie-%e2%80%93-part-2/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 17:36:08 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[ci ownership]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[CMS]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[configuration management]]></category>
		<category><![CDATA[integration]]></category>
		<category><![CDATA[item relationships]]></category>
		<category><![CDATA[LDAP]]></category>
		<category><![CDATA[xml]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=962</guid>
		<description><![CDATA[In the previous article we discussed the general principles behind AMIE and how to configure and connect it to an asset management tool. In this article we expand on this, and discuss how to customize and develop your own mapping files for more granular control of the information sent to LiveTime's CMDB.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/asset-management-integration-engine-amie-%e2%80%93-part-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Improving IT Service Management with a Federated CMDB</title>
		<link>http://blogs.livetime.com/improving-it-service-management-with-a-federated-cmdb/</link>
		<comments>http://blogs.livetime.com/improving-it-service-management-with-a-federated-cmdb/#comments</comments>
		<pubDate>Fri, 15 Jan 2010 22:13:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[amie]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[Federated]]></category>
		<category><![CDATA[federated cmdb]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[itsm federation]]></category>
		<category><![CDATA[xml]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=930</guid>
		<description><![CDATA[LiveTime provides an IT service view of this disparate CI information within its federated CMDB. This allows service organizations to view information from independent sources for a more holistic view of the IT infrastructure and their relationships. LiveTime’s configurable templates enable  CI information from different sources to be combined and recorded in terms relevant to specific business and service requirements.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ZENworks Configuration Management and LiveTime</title>
		<link>http://blogs.livetime.com/zenworks-configuration-management-and-livetime/</link>
		<comments>http://blogs.livetime.com/zenworks-configuration-management-and-livetime/#comments</comments>
		<pubDate>Wed, 18 Nov 2009 00:12:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[asset management]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[configuration management]]></category>
		<category><![CDATA[novell]]></category>
		<category><![CDATA[sql server]]></category>
		<category><![CDATA[sybase]]></category>
		<category><![CDATA[sybase anywhere]]></category>
		<category><![CDATA[zenworks]]></category>
		<category><![CDATA[zenworks 10]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=880</guid>
		<description><![CDATA[ZENworks 10 comes pre-bundled with SQL Anywhere as default. While for large scale installations this has limited usefulness LiveTime still provides support for extracting information from this repository automatically. However it will require the extraction of the correct passwords and other database parameters, which vary slightly from the SQL Server edition.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/zenworks-configuration-management-and-livetime/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Catholic Education Network scores high marks with LiveTime</title>
		<link>http://blogs.livetime.com/catholic-education-network-scores-high-marks-with-livetime/</link>
		<comments>http://blogs.livetime.com/catholic-education-network-scores-high-marks-with-livetime/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 22:19:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[australia]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[incident management]]></category>
		<category><![CDATA[problem management]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[service management]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=747</guid>
		<description><![CDATA[LiveTime Service Manager allows CEnet to continually improve its service management processes and provides visibility for all team members’ Incident, Problem and Change Requests.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ITIL 3 Integrated Process Design in LiveTime</title>
		<link>http://blogs.livetime.com/itil-3-integrated-process-design-in-livetime/</link>
		<comments>http://blogs.livetime.com/itil-3-integrated-process-design-in-livetime/#comments</comments>
		<pubDate>Tue, 21 Apr 2009 17:15:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[incident management]]></category>
		<category><![CDATA[ITIL 3]]></category>
		<category><![CDATA[ITIL process]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[knowledge base]]></category>
		<category><![CDATA[service management]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=376</guid>
		<description><![CDATA[One of LiveTime's significant strengths lies not just with the underlying technology, but the way the system was designed around ITIL processes from the very beginning. All core ITIL processes are tightly coupled not only to each other but to the underlying CMDB and knowledge base.]]></description>
		<wfw:commentRss>http://blogs.livetime.com/itil-3-integrated-process-design-in-livetime/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Closing the Loop on Email Request Management</title>
		<link>http://blogs.livetime.com/closing-the-loop-on-email-request-management/</link>
		<comments>http://blogs.livetime.com/closing-the-loop-on-email-request-management/#comments</comments>
		<pubDate>Fri, 27 Mar 2009 16:54:49 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Newsletter]]></category>
		<category><![CDATA[closed loop email]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[email assignment]]></category>
		<category><![CDATA[incident management]]></category>
		<category><![CDATA[knowledge base]]></category>
		<category><![CDATA[request management]]></category>
		<category><![CDATA[rfc]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=103</guid>
		<description><![CDATA[Investing time and effort in the development of your Configuration Management Database (CMDB) is one of the most crucial aspects of setting up LiveTime. It not only provides a logical map of your infrastructure and services, but defines the hierarchy of your service catalog and knowledgebase. ]]></description>
		<wfw:commentRss>http://blogs.livetime.com/closing-the-loop-on-email-request-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Criticality and Impact Analysis</title>
		<link>http://blogs.livetime.com/criticality-and-impact-analysis/</link>
		<comments>http://blogs.livetime.com/criticality-and-impact-analysis/#comments</comments>
		<pubDate>Fri, 27 Mar 2009 16:39:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Newsletter]]></category>
		<category><![CDATA[CMDB]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[Criticality]]></category>
		<category><![CDATA[Impact Analysis]]></category>
		<category><![CDATA[SLA priority]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=89</guid>
		<description><![CDATA[LiveTime Supervisors are well aware that the Configuration Management Database (CMDB) is at the heart of all LiveTime installations. Its central role is vital in providing high quality service management. The CMDB provides the blueprint of the organization's IT infrastructure. ]]></description>
		<wfw:commentRss>http://blogs.livetime.com/criticality-and-impact-analysis/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Request Creation and Multi-Item Requests in LiveTime 5.5</title>
		<link>http://blogs.livetime.com/request-creation-and-multi-item-requests-in-livetime-55/</link>
		<comments>http://blogs.livetime.com/request-creation-and-multi-item-requests-in-livetime-55/#comments</comments>
		<pubDate>Thu, 27 Nov 2008 23:37:07 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Newsletter]]></category>
		<category><![CDATA[Configuration Item]]></category>
		<category><![CDATA[incident groups]]></category>
		<category><![CDATA[incident management]]></category>
		<category><![CDATA[ITIL process]]></category>
		<category><![CDATA[multi-item requests]]></category>
		<category><![CDATA[request management]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=114</guid>
		<description><![CDATA[When you create an Incident in LiveTime 5.5, or for those with Service Manager, a Change Request, you will notice an updated Request Creation process. From the outset, you will be able to view the Customer and Item details on the same page. ]]></description>
		<wfw:commentRss>http://blogs.livetime.com/request-creation-and-multi-item-requests-in-livetime-55/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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