http://blogs.livetime.com On-Premise & SaaS ITSM Service Management and Service Desk Tue, 13 Dec 2011 21:04:27 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://blogs.livetime.com/from-help-desk-to-itil-service-desk/ http://blogs.livetime.com/from-help-desk-to-itil-service-desk/#comments Tue, 02 Mar 2010 18:50:46 +0000 admin http://blogs.livetime.com/?p=1007 http://blogs.livetime.com/from-help-desk-to-itil-service-desk/feed/ 0 http://blogs.livetime.com/service-desk-success-an-opportunity-for-differentiation/ http://blogs.livetime.com/service-desk-success-an-opportunity-for-differentiation/#comments Wed, 21 Oct 2009 23:23:41 +0000 admin http://blogs.livetime.com/?p=829 http://blogs.livetime.com/service-desk-success-an-opportunity-for-differentiation/feed/ 0 http://blogs.livetime.com/capital-g-designs-service-desk-around-itil-business-processes/ http://blogs.livetime.com/capital-g-designs-service-desk-around-itil-business-processes/#comments Tue, 29 Sep 2009 19:03:44 +0000 admin http://blogs.livetime.com/?p=771 http://blogs.livetime.com/capital-g-designs-service-desk-around-itil-business-processes/feed/ 0 http://blogs.livetime.com/itil-3-integrated-process-design-in-livetime/ http://blogs.livetime.com/itil-3-integrated-process-design-in-livetime/#comments Tue, 21 Apr 2009 17:15:31 +0000 admin http://blogs.livetime.com/?p=376 http://blogs.livetime.com/itil-3-integrated-process-design-in-livetime/feed/ 0