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	<title>LiveTime Blogs &#187; on demand</title>
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	<description>On-Premise &#38; SaaS ITSM Service Management and Service Desk</description>
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		<title>Clearing the Fog with Cloud based ITSM &#8211; Part 2</title>
		<link>http://blogs.livetime.com/clearing-the-fog-with-cloud-based-itsm-part-2/</link>
		<comments>http://blogs.livetime.com/clearing-the-fog-with-cloud-based-itsm-part-2/#comments</comments>
		<pubDate>Mon, 06 Dec 2010 14:58:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[cloud itsm]]></category>
		<category><![CDATA[cloud service desk]]></category>
		<category><![CDATA[eai]]></category>
		<category><![CDATA[html 5]]></category>
		<category><![CDATA[incident management]]></category>
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		<category><![CDATA[novell service desk]]></category>
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		<guid isPermaLink="false">http://blogs.livetime.com/?p=1460</guid>
		<description><![CDATA[Enterprises currently faced with the challenge of integrating and extending their investments in sophisticated business applications such as ERP, CRM and Service Desk, are increasingly turning to Cloud computing and Web services. As a result, many businesses looking to better leverage their IT assets and provide their organizations with the agility needed to stay competitive in today’s economy are now Web service enabling their IT infrastructure while moving it into private and public clouds.]]></description>
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		<title>Clearing the Fog with Cloud based ITSM &#8211; Part 1</title>
		<link>http://blogs.livetime.com/clearing-the-fog-cloud-based-itsm/</link>
		<comments>http://blogs.livetime.com/clearing-the-fog-cloud-based-itsm/#comments</comments>
		<pubDate>Mon, 22 Nov 2010 19:48:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
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		<guid isPermaLink="false">http://blogs.livetime.com/?p=1438</guid>
		<description><![CDATA[It seems like every year in IT there is a some hot topic. It gets hyped to a point that the hype takes on a life of its own. It is TRANSFORMATIONAL, PARADIGM SHIFT, It becomes the savior of all IT struggles and issues. It will save the world. But as we have seen recently, it is very hard to live up to the hype frenzy. Cloud Based ITSM is something a lot of vendors are pushing right now. So lets take a look at the myth versus reality.]]></description>
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		<title>Software as a Service (SaaS) based Service Management</title>
		<link>http://blogs.livetime.com/saas-service-management/</link>
		<comments>http://blogs.livetime.com/saas-service-management/#comments</comments>
		<pubDate>Thu, 06 Aug 2009 18:22:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
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		<category><![CDATA[web 2.0]]></category>
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		<guid isPermaLink="false">http://blogs.livetime.com/?p=674</guid>
		<description><![CDATA[There has been a significant amount of hype surrounding SaaS based Service Management software in recent months. We thought it would be good to share some of our experience in this area and assist people in deciding whether this is a viable option for their own organization.]]></description>
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