Posts Tagged performance

Release Notes 6.0.3
Friday, February 19th, 2010

File upload memory usage has been optimized. AMIE support for PostgreSQL sources has been improved. Attachments to status notes can once again be downloaded. Hyperlinks can now be used as CI identifiers with clickable links. 64 x 64 Icons will now render the entire icon in relationship maps. Knowledge base article content may once again contain HTML tags.

Release Notes 6.0.2
Wednesday, January 20th, 2010

Various localization corrections. Added support for native French translation. Various performance enhancements to reduce memory footprint with high concurrency. Improved performance of background maintenance tasks. LiveTime will send a single email on close of a request. Auto-close quick calls will now send solutions. SLA Reports now correctly factor in non-work hours. Various changes to Survey publishing to the correct audiences. Group attachments will now remove from requests on deletion. Various changes to license validation of user role additions and deletions.

LiveTime Software Announces version 3.7 of its Java-Based Customer Service and Support applications with integrated Project Management capabilities
Wednesday, December 14th, 2005

New web-based, J2EE help desk and service desk software now includes invoicing wizard and knowledgebase workflows.