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	<title>LiveTime Blogs &#187; performance</title>
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	<link>http://blogs.livetime.com</link>
	<description>On-Premise &#38; SaaS ITSM Service Management and Service Desk</description>
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		<title>Improving LiveTime Performance with Tomcat 7.0</title>
		<link>http://blogs.livetime.com/improving-livetime-performance-with-tomcat-7-0/</link>
		<comments>http://blogs.livetime.com/improving-livetime-performance-with-tomcat-7-0/#comments</comments>
		<pubDate>Fri, 20 May 2011 17:48:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Labs]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[bots]]></category>
		<category><![CDATA[crawlers]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[search engines]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[tomcat 7]]></category>
		<category><![CDATA[tuning]]></category>
		<category><![CDATA[valves]]></category>
		<category><![CDATA[web service desk]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1588</guid>
		<description><![CDATA[LiveTime 6.5 now ships preconfigured with Tomcat 7.0. One of the great advantages of Tomcat 7.0 is that it has been well tuned for performance already (also supporting the new Servlet 3.0 specification and asynchronous request processing) and can cope with thousands of users very easily.]]></description>
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		<title>Performance, Scalability and ITSM</title>
		<link>http://blogs.livetime.com/performance-scalability-and-itsm/</link>
		<comments>http://blogs.livetime.com/performance-scalability-and-itsm/#comments</comments>
		<pubDate>Tue, 18 May 2010 18:18:34 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
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		<category><![CDATA[ajax]]></category>
		<category><![CDATA[architecture]]></category>
		<category><![CDATA[conversational]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[itsm]]></category>
		<category><![CDATA[j2ee]]></category>
		<category><![CDATA[livetime saas]]></category>
		<category><![CDATA[multi-tiered]]></category>
		<category><![CDATA[mvc]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[nTier]]></category>
		<category><![CDATA[ORM]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[saas]]></category>
		<category><![CDATA[scalability]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[service management]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=1233</guid>
		<description><![CDATA[People often ask us why LiveTime is so much faster than any other ITSM, Service Desk or Help Desk application. On the surface it sounds like a really simple question. However there are many factors that contribute to the overall performance of an application. If we remove hardware from the equation, which will make nearly any application faster, we can focus on 3 key factors, architecture, design and technology. Lets take a look at each on of these in turn.]]></description>
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		<title>Enterprise Service Desk Software and Scripting Languages</title>
		<link>http://blogs.livetime.com/enterprise-service-desk-software-and-scripting-languages/</link>
		<comments>http://blogs.livetime.com/enterprise-service-desk-software-and-scripting-languages/#comments</comments>
		<pubDate>Mon, 05 Oct 2009 23:57:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[ITIL]]></category>
		<category><![CDATA[Labs]]></category>
		<category><![CDATA[admin]]></category>
		<category><![CDATA[enterprise]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[j2ee]]></category>
		<category><![CDATA[java]]></category>
		<category><![CDATA[jdbc]]></category>
		<category><![CDATA[mvc]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[perl]]></category>
		<category><![CDATA[PHP]]></category>
		<category><![CDATA[scalability]]></category>
		<category><![CDATA[service desk]]></category>
		<category><![CDATA[soa]]></category>
		<category><![CDATA[web 2.0]]></category>
		<category><![CDATA[web services]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=800</guid>
		<description><![CDATA[Many Help Desk and Service Desk applications claim to be enterprise ready, although they fail scale or integrate with most open standard interfaces and services now widely used across the majority of organizations. The following contrasts PHP (Hypertext Preprocessor) and Perl scripted applications claim of being enterprise ready compared to a tiered application server model.]]></description>
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		<title>Surveying Customer Sentiment</title>
		<link>http://blogs.livetime.com/surveying-customer-sentiment/</link>
		<comments>http://blogs.livetime.com/surveying-customer-sentiment/#comments</comments>
		<pubDate>Sat, 29 Mar 2008 23:23:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Newsletter]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[customer sentiment]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[help desk]]></category>
		<category><![CDATA[kpi]]></category>
		<category><![CDATA[novell service desk]]></category>
		<category><![CDATA[performance]]></category>
		<category><![CDATA[request management]]></category>
		<category><![CDATA[surveys]]></category>
		<category><![CDATA[what type of survey should be sent to improve csat in service desk]]></category>

		<guid isPermaLink="false">http://blogs.livetime.com/?p=194</guid>
		<description><![CDATA[Surveys are key performance indicators of the level service delivered by the Service Desk, and enhance customer satisfaction, support efficiency and cost effectiveness.]]></description>
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